- Product Details
- Shipping & Returns
The Tenbu Hat is the ideal choice for winter when adventuring, travelling, or for casual, everyday war. The hat is cleverly crafted from a blend of high-quality materials for a comfortable all-day wear and ultimate protection from all elements. The addition of the extra fine merino wool provides impeccable warmth and a super-soft feel. Incredibly stylish, its two-way coloured knit features a band and is finished with the Sherpa exclusive logo. It's hand woven by women co-operatives in Nepal, where the word Tenbu literally translates to the "God of Heavens". With a one-size-fits-all design, It's the perfect winter accessory for all light travels.
Returns Policy
If you’d like to return or exchange an item for any reason, please get in touch with us first by calling 07756 172160 or emailing thewalkinghub@gmail.com.
We accept returns and exchanges within 30 days of purchase, provided the item is in perfect condition – unworn, with tags still attached, and in its original packaging.
For high-value items, we strongly recommend using a tracked or recorded delivery service, as we cannot take responsibility for items lost in transit.
If your item was faulty or damaged upon arrival, we’ll happily refund your return postage costs as well.
If you need a different size or style, please return your original item for a refund and place a new order. This helps ensure the new item is reserved and sent out to you as quickly as possible.
Please note that customers are responsible for return shipping costs, except in cases of faulty or damaged goods.
Thank you for shopping with The Walking Hub – we’re here to help if you have any questions!
Shipping
The delivery charges for your order are calculated in accordance with our delivery rates as set out on our site, and are shown separately on the order confirmation. Our aim is to despatch your order the next working day. Please note that all despatch and delivery times are approximate. Many products are sent via our approved carrier and must be signed for. The standard delivery within the UK is a 48 hour service usually sent via Royal Mail or Evri, so orders should be with you within 3-4 working days. If any products are damaged on arrival, please notify this to the carrier at the time if possible. Then also please notify us and return in accordance with the information set out below in Exchanges and Returns.
